ROBOR is here to assist you
Through our Help Desk the customer requiring assistance can straight away speak to our technical personnel, who is ready to provide immediate and resolving support and spare parts to keep your equipment working at maximum production levels.
To resolve technical problems or simply to give advice on delivered machinery we provide support through an advanced remote service structure, which is currently available on all of our delivered systems and can also be applied to many machines that have already been delivered and installed.
With your approval, a Robor specialist can access your machine remotely, recognizes control system breakdown and immediately analyzes and resolves operating failures.
Our technicians are also ready to work abroad, to respond quickly to requests from anywhere in the world.
In addition we offer customised service and maintenance agreements, guaranteeing fair pricing
The highest level of production reliability is ensured by our local storage and disposition of equipment parts and original main spares, guaranteeing immediate substitution of damaged parts in emergency breakdown situations and reducing our customer investments in stocks of spares and consumables.